In-person connections are something we all missed during the pandemic. Forward Advantage continues to feature a monthly Employee Spotlight series to, in a small way, bridge the digital gap between our team and our customers.
We are fortunate to have a fun and talented team to showcase and we hope you enjoy getting to know us a little better! This month, we are putting the spotlight on Dillon Head, solution engineer from the Identity and Access Management division!
Tell us about yourself…
I have a nine-year-old daughter named Charlotte, and we have four Persian cats. I play bass guitar, sing in a death metal band and love low-budget horror and sci-fi movies.
Describe your current role and what you are most proud of or excited about with your team.
I’m a solution engineer with the “im-one” (Identity and Access Management solutions) team. There are many things that make me proud about being on this team but, first and foremost, it’s the respect we have for each other. As they say, there is no “I” in team and that couldn’t hold truer for our team.
What do you most value about working at Forward Advantage?
I most value my team and the important work we do with our customers.
What do you most value about working in the healthcare industry?
Working in healthcare is the primary reason I accepted the job at Forward Advantage. I started working in healthcare 15 years ago at Saint Agnes Medical Center in Fresno, CA, and as time goes on, I’m reminded that there is no other industry I’d rather be in. It allows me to use my skills to assist others in caring for those in need.
How do you keep yourself grounded in times of great stress or change?
My daughter Charlotte, coffee, bike rides, and death metal ground me when I feel stressed.
What is your ideal day off?
My ideal day includes having an iced coffee outside, going on an outing and to lunch with Charlotte. Afterwards, I’d come home and play a board game, barbeque a tri-tip for dinner, take an evening swim and watch a horror movie.
What is something you have learned since working remote full time?
I’ve learned that teamwork doesn’t depend on working in the same building. If we have the right personnel and the tools to collaborate, we can accomplish our goals as a team no matter where we work, whether that be from home, in an empty closet or at a hospital in Timbuktu.